Sanctuary Bathrooms Reviews & Testimonials

We always want our customers to have a fantastic and positive experience with Sanctuary Bathrooms. That is why we also want to be open, transparent and honest with our customers. This page, therefore, provides an updating page of all our reviews left by customers in the past that you can read, look through and note from Feefo.

We’re extremely proud of the reviews we’ve received from customers, the fact that so many recommend us, rate us as excellent and give us five stars and our high rating of 4.5/5. We believe this demonstrates as to why you should shop with us and also what you can expect.

Ash, 9th February 2025

Shower screen was delivered within the expected timeframe. Delivery driver was helpful and brought it into the house for us. The product seems good quality, although only time will tell!

Trusted Customer, 7th February 2025

Really efficient. .

Eva, 7th February 2025

Used this company several times now. Always very helpful with any questions on their helpline. Speedy dispatch. Products packaged well. Prices are competitive.

Susie Howard, 4th February 2025

Wonderful to have the basin arrive with such minimal package. Brilliant … well done!

Trusted Customer, 3rd February 2025

Delivery was......relaxed ! The item itself was of no use as it didn't fit the basin due to a flange that the basin did not accommodate. The item looked well made and I believe I would have been happy...

Trusted Customer, 2nd February 2025

Was very good service, however there were a couple of glitches on the website on price and discount application that they need to sort out to about additional phone call to resolve.

Trusted Customer, 1st February 2025

Great service. Fast delivery

Trusted Customer, 29th January 2025

I wasn't kept informed, initially, regarding the delay in my order which was only one item. After I contacted support regarding this I was then dealt with very well and the delayed item was replaced a...

Trusted Customer, 29th January 2025

Items arrived as planned and are of good quality -

Anna Z, 29th January 2025

I have placed a few orders and have been very happy with everything. Excellent selection of products, fast delivery and efficient customer service. Thank you.

Trusted Customer, 28th January 2025

I have ordered a few things from Sanctuary Bathrooms and I have been pleased with the quality of service and the way they were sent, My recent order did have an issue with it and Sanctuary Bathrooms ...

Rob Tyler, 27th January 2025

Very good quality product at a reasonable price. Very happy with the service.

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Leaving a Positive Review

If you have a positive experience, we would love it if you went to our Feefo or Google page and left a review, or recommend us on Facebook, to share with other customers. It’s also great to be able to pass on excellent feedback to our staff members for doing a fab job, and for going above and beyond for customers.

We’d hope you wouldn’t but if you do…

We appreciate that from time to time, things may not always go to plan for whatever reason. That is why, if you have an issue, we would love the opportunity to rectify it, speak to you personally to explain any issues, both within and outside of our control, and work with you to find a solution that would make your experience better and to a positive conclusion. We can also support you on your behalf to try and find resolutions with the manufacturers and brands we work with if there is a specific product issue after purchasing/delivery.

Alternatively, if you would like to provide general feedback on any aspect of your experience with us from our products, website, or service, then we would be delighted to hear from you. Ultimately, we want to do everything we can to improve the experience of buying from us better for both yourself, and other customers.

Responding to you

We will always take time to read every review, email and piece of feedback we get and respond personally on the platform or via other methods if there’s a chance we can thank you or help in any way. Please be assured that all comments do not go unnoticed.

Contact us

Our Contact Us page
Call us on 01132 44 44 00
E-mail us at info@sanctuary-bathrooms.co.uk,
Live Chat service (click the green speech bubble in the bottom right-hand corner)
Social Media channels