Sanctuary Bathrooms Reviews & Testimonials

We always want our customers to have a fantastic and positive experience with Sanctuary Bathrooms. That is why we also want to be open, transparent and honest with our customers. This page, therefore, provides an updating page of all our reviews left by customers in the past that you can read, look through and note from Feefo.

We’re extremely proud of the reviews we’ve received from customers, the fact that so many recommend us, rate us as excellent and give us five stars and our high rating of 4.5/5. We believe this demonstrates as to why you should shop with us and also what you can expect.

Trusted Customer, 18th December 2024
Very efficient service with prompt delivery. Item well discounted.
Trusted Customer, 13th December 2025
Delivery was a little longer than expected and 6.30am was a little early for us. However, the driver was polite and helpful. Now the basin has been fitted, it looks good.
Trusted Customer, 18th December 2024
Very good and efficient service
Trusted Customer, 17th December 2024
Nice people nice price. Efficient delivery
Tricia Quinn, 29th December 2025
Great
Trusted Customer, 17th December 2024
Really nice people. Super helpful. Unfortunately I had to return the taps as I’d ordered the wrong size but they were really helpful
Colin Trump, 29th December 2025
Here are two paragraphs, same Trump-style tone: --- Let me tell you, folks, Sanctuary Bathrooms makes radiator valves that are absolutely incredible. I’ve seen a lot of valves in my life—probab...
Trusted Customer, 18th December 2024
As is normal, service, and communications after purchase, was exemplary. Item was despatched quickly and very well packed. An example many other retailers should follow...
C.McAllen, 16th December 2024
We had to order a job for one of our projects, I found it on Sanctuary Bathrooms at a very good rate with quick delivery! Very happy with the whole experience.
James Kyte, 15th December 2024
Best price online and super fast delivery in 2 days from ordering .
Trusted Customer, 6th December 2025
Product is great quality and good value for. Customer service was second to none.
Gary Clark, 14th December 2024
On time great service

Leaving a Positive Review

If you have a positive experience, we would love it if you went to our Feefo or Google page and left a review, or recommend us on Facebook, to share with other customers. It’s also great to be able to pass on excellent feedback to our staff members for doing a fab job, and for going above and beyond for customers.

We’d hope you wouldn’t but if you do…

We appreciate that from time to time, things may not always go to plan for whatever reason. That is why, if you have an issue, we would love the opportunity to rectify it, speak to you personally to explain any issues, both within and outside of our control, and work with you to find a solution that would make your experience better and to a positive conclusion. We can also support you on your behalf to try and find resolutions with the manufacturers and brands we work with if there is a specific product issue after purchasing/delivery.

Alternatively, if you would like to provide general feedback on any aspect of your experience with us from our products, website, or service, then we would be delighted to hear from you. Ultimately, we want to do everything we can to improve the experience of buying from us better for both yourself, and other customers.

Responding to you

We will always take time to read every review, email and piece of feedback we get and respond personally on the platform or via other methods if there’s a chance we can thank you or help in any way. Please be assured that all comments do not go unnoticed.

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