Excellent Service

FREE DELIVERY OVER £500.00

Sanctuary Bathrooms Reviews & Testimonials

We always want our customers to have a fantastic and positive experience with Sanctuary Bathrooms. That is why we also want to be open, transparent and honest with our customers. This page, therefore, provides an updating page of all our reviews left by customers in the past that you can read, look through and note from Feefo.

We’re extremely proud of the reviews we’ve received from customers, the fact that so many recommend us, rate us as excellent and give us five stars and our high rating of 4.5/5. We believe this demonstrates as to why you should shop with us and also what you can expect.

Cliff Waldwyn, 23rd February 2025
Tap came in the delivery time expected and was very well packaged - you could tell the tap was a good quality and since installation has worked as desired
John Chillman, 23rd February 2025
Great service, product was easy to order, good communication via e-mail keeping me informed all the way through, Product was as described, it came well packaged up and the delivery was very quick
Trusted Customer, 20th February 2025
Good choice of products, competitive prices, excellent communication and really friendly delivery team.
Trusted Customer, 18th February 2025
Great
Trusted Customer, 18th February 2025
Bath is of good quality, as described, and was delivered on time.
Trusted Customer, 18th February 2025
Order arrived promptly. There was a slight problem as a handle was missing, but rang customer services, and a handle is being despatched
William Gascoigne, 13th February 2025
Excellent
Paul Kerins, 13th February 2025
Great price for all our shower room sanitaryware,exellent communication and deliveries were spot on . Definately will use again and have already recommended them !
Cecilia Morrison, 12th February 2025
Quick and very cost competitive. Kept me informed of progress of irder
justin Gordon, 10th February 2025
Went above and beyond to deliver my shower door on time...
Larry Cain, 10th February 2025
Uses Sanctuary Bathrooms on many occasions, their service is excellent.
Trusted Customer, 19th February 2025
Ordered this seat on the 18th December and it still hasn’t arrived so basing this review on this

Leaving a Positive Review

If you have a positive experience, we would love it if you went to our Feefo or Google page and left a review, or recommend us on Facebook, to share with other customers. It’s also great to be able to pass on excellent feedback to our staff members for doing a fab job, and for going above and beyond for customers.

We’d hope you wouldn’t but if you do…

We appreciate that from time to time, things may not always go to plan for whatever reason. That is why, if you have an issue, we would love the opportunity to rectify it, speak to you personally to explain any issues, both within and outside of our control, and work with you to find a solution that would make your experience better and to a positive conclusion. We can also support you on your behalf to try and find resolutions with the manufacturers and brands we work with if there is a specific product issue after purchasing/delivery.

Alternatively, if you would like to provide general feedback on any aspect of your experience with us from our products, website, or service, then we would be delighted to hear from you. Ultimately, we want to do everything we can to improve the experience of buying from us better for both yourself, and other customers.

Responding to you

We will always take time to read every review, email and piece of feedback we get and respond personally on the platform or via other methods if there’s a chance we can thank you or help in any way. Please be assured that all comments do not go unnoticed.

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