Sanctuary Bathrooms Reviews & Testimonials

We always want our customers to have a fantastic and positive experience with Sanctuary Bathrooms. That is why we also want to be open, transparent and honest with our customers. This page, therefore, provides an updating page of all our reviews left by customers in the past that you can read, look through and note from Feefo.

We’re extremely proud of the reviews we’ve received from customers, the fact that so many recommend us, rate us as excellent and give us five stars and our high rating of 4.5/5. We believe this demonstrates as to why you should shop with us and also what you can expect.

Trusted Customer, 27th January 2025

Excellent. Looks & feels great. Fits perfectly.

Krisztian Daszkalov, 26th January 2025

Always the best price. Arrive in time! Never have a missing part. Im using them very often!

Trusted Customer, 26th January 2025

As always swift and efficient

Trusted Customer, 25th January 2025

All good

Trusted Customer, 25th January 2025

Quick delivery and excellent service. Easy to order, would recommend.

Trusted Customer, 23rd January 2025

All great although would be nice to have better product spec sheets.

Trusted Customer, 18th February 2025

Very good delivery time. Very large box for a bathroom tap.

Nad R, 20th January 2025

Good, there was an issues with the unit and the customer service was helpful and resolved the issue

Zoe Roberts, 19th January 2025

The bath and toilet are superb quality. Great communication from order to delivery . Delivery team very helpful and friendly. 5 star service.

Maggie, 18th January 2025

Delivery came on time. The product was better than expected, difficult to tell sometimes from the website. Happy with my purchase.

Trusted Customer, 16th January 2025

Excellent service and well packed items with fast delivery cant fault thankyou

Paul Bevan, 18th February 2025

Excellent service, price and delivery Used the web to source products then also followed up with phone call for very friendly advise and guidance

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Leaving a Positive Review

If you have a positive experience, we would love it if you went to our Feefo or Google page and left a review, or recommend us on Facebook, to share with other customers. It’s also great to be able to pass on excellent feedback to our staff members for doing a fab job, and for going above and beyond for customers.

We’d hope you wouldn’t but if you do…

We appreciate that from time to time, things may not always go to plan for whatever reason. That is why, if you have an issue, we would love the opportunity to rectify it, speak to you personally to explain any issues, both within and outside of our control, and work with you to find a solution that would make your experience better and to a positive conclusion. We can also support you on your behalf to try and find resolutions with the manufacturers and brands we work with if there is a specific product issue after purchasing/delivery.

Alternatively, if you would like to provide general feedback on any aspect of your experience with us from our products, website, or service, then we would be delighted to hear from you. Ultimately, we want to do everything we can to improve the experience of buying from us better for both yourself, and other customers.

Responding to you

We will always take time to read every review, email and piece of feedback we get and respond personally on the platform or via other methods if there’s a chance we can thank you or help in any way. Please be assured that all comments do not go unnoticed.

Contact us

Our Contact Us page
Call us on 01132 44 44 00
E-mail us at info@sanctuary-bathrooms.co.uk,
Live Chat service (click the green speech bubble in the bottom right-hand corner)
Social Media channels