Sanctuary Bathrooms Reviews & Testimonials

We always want our customers to have a fantastic and positive experience with Sanctuary Bathrooms. That is why we also want to be open, transparent and honest with our customers. This page, therefore, provides an updating page of all our reviews left by customers in the past that you can read, look through and note from Trustpilot.

We’re extremely proud of the reviews we’ve received from customers, the fact that so many recommend us, rate us as excellent and give us five stars and our high rating of 4.6/5. We believe this demonstrates as to why you should shop with us and also what you can expect.

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Thelma Rowlands, 3 months ago
Excellent service
Excellent service
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Cliff John, 4 months ago
The new Toilet looks great in our cloak…
The new Toilet looks great in our cloak room, good price, fast delivery, good communication, would definitely recommend. Thank you.
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Abby, 4 months ago
Good quality handles
Good quality handles, delivered safe and sound.
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Mark, 4 months ago
Great taps and delivered fast
Great taps and delivered fast
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Ben, 4 months ago
Helpful staff
Helpful staff - available on the phone for knowledgeable advice. - 10/10
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Kelly, 4 months ago
Easy to purchase very friendly people…
Easy to purchase very friendly people they rang to confirm delivery and arrived on time thank you would use your company again.
Lynn Howie, 4 months ago
Excellent service, great products
Products are great quality and the customer service is absolutely outstanding. I placed a large order and didn't realise I had ordered one item in the wrong colour. This was picked up by the team on r...
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Mark, 4 months ago
Product delivered as expected
Product delivered as expected - can recommend.
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Andrew Haag, 4 months ago
Very good service.
Very good service.
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Patricia Lee, 4 months ago
i really appreciated the ease of of ordering and delivery…
i really appreciated the ease of ordering and the speedy response which allowed me to complete my shower upgrade on time, well done team.
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Ben Crawshaw, 4 months ago
Travelled from York to pick up my…
Travelled from York to pick up my bathroom fittings on a Saturday afternoon. Having not read the collection information properly I was informed that collections finished at 1 o'clock. The friendly sta...
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Lisa, 4 months ago
Highly Recommended
Great range of products - one of the only supplies who stocked a bath the size I needed. Quality of the products I purchased were very good. Customer service, communication and delivery were excellen...

Leaving a Positive Review

If you have a positive experience, we would love it if you went to our Trustpilot or Google page and left a review, or recommend us on Facebook, to share with other customers. It’s also great to be able to pass on excellent feedback to our staff members for doing a fab job, and for going above and beyond for customers.

We’d hope you wouldn’t but if you do…

We appreciate that from time to time, things may not always go to plan for whatever reason. That is why, if you have an issue, we would love the opportunity to rectify it, speak to you personally to explain any issues, both within and outside of our control, and work with you to find a solution that would make your experience better and to a positive conclusion. We can also support you on your behalf to try and find resolutions with the manufacturers and brands we work with if there is a specific product issue after purchasing/delivery.

Alternatively, if you would like to provide general feedback on any aspect of your experience with us from our products, website, or service, then we would be delighted to hear from you. Ultimately, we want to do everything we can to improve the experience of buying from us better for both yourself, and other customers.

Responding to you

We will always take time to read every review, email and piece of feedback we get and respond personally on the platform or via other methods if there’s a chance we can thank you or help in any way. Please be assured that all comments do not go unnoticed.

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