Sanctuary Bathrooms Reviews & Testimonials

We always want our customers to have a fantastic and positive experience with Sanctuary Bathrooms. That is why we also want to be open, transparent and honest with our customers. This page, therefore, provides an updating page of all our reviews left by customers in the past that you can read, look through and note from Feefo.

We’re extremely proud of the reviews we’ve received from customers, the fact that so many recommend us, rate us as excellent and give us five stars and our high rating of 4.5/5. We believe this demonstrates as to why you should shop with us and also what you can expect.

Trusted Customer, 9th April 2025

Fast efficient service.

Alexandra Fenton, 10th December 2024

I have ordered from Sanctuary Bathrooms before. They have a really god selection at reasonable prices. Their customer service and delivery service are second to none.

Chris N, 9th April 2025

Great replacement toilet seats for my Burlington toilets. Good price, fast delivery, arrived quickly. Can't really add much more :-D

Trusted Customer, 27th February 2024

Great service and responsive - contacted them before purchase and again afterwards re delivery but very polite and efficient on the phone.

Tanya, 7th April 2025

Great to deal with. Friendly, helpful, conscientious and great range of goods.

Carolina Navas Hernandez, 25th February 2024

Good quality product.

Trusted Customer, 7th April 2025

Stunning product and fast delivery. Excellent telephone customer service.

Barry Knee, 24th February 2024

Prompt service, well packed

Trusted Customer, 6th April 2025

I have placed two orders through Sanctuary bathrooms in the last 4 weeks. The service has been excellent throughout. A big thank you to Nick who I spoke with a couple of times. He was able to make s...

Trusted Customer, 19th February 2024

the package arrived pormptly and I love the bathroom accessories I bought.

Jane Close, 5th April 2025

Excellent

Robert Clarke, 16th February 2024

Managed to secure a mirror that seemed to be out of stock everywhere I tried …. 2 previous companies said it was in stock paid my money then only to be told out of stock ! Picked up the mirror from...

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Leaving a Positive Review

If you have a positive experience, we would love it if you went to our Feefo or Google page and left a review, or recommend us on Facebook, to share with other customers. It’s also great to be able to pass on excellent feedback to our staff members for doing a fab job, and for going above and beyond for customers.

We’d hope you wouldn’t but if you do…

We appreciate that from time to time, things may not always go to plan for whatever reason. That is why, if you have an issue, we would love the opportunity to rectify it, speak to you personally to explain any issues, both within and outside of our control, and work with you to find a solution that would make your experience better and to a positive conclusion. We can also support you on your behalf to try and find resolutions with the manufacturers and brands we work with if there is a specific product issue after purchasing/delivery.

Alternatively, if you would like to provide general feedback on any aspect of your experience with us from our products, website, or service, then we would be delighted to hear from you. Ultimately, we want to do everything we can to improve the experience of buying from us better for both yourself, and other customers.

Responding to you

We will always take time to read every review, email and piece of feedback we get and respond personally on the platform or via other methods if there’s a chance we can thank you or help in any way. Please be assured that all comments do not go unnoticed.

Contact us

Our Contact Us page
Call us on 01132 44 44 00
E-mail us at info@sanctuary-bathrooms.co.uk,
Live Chat service (click the green speech bubble in the bottom right-hand corner)
Social Media channels