Excellent Service

FREE DELIVERY OVER £500.00

Sanctuary Bathrooms Reviews & Testimonials

We always want our customers to have a fantastic and positive experience with Sanctuary Bathrooms. That is why we also want to be open, transparent and honest with our customers. This page, therefore, provides an updating page of all our reviews left by customers in the past that you can read, look through and note from Feefo.

We’re extremely proud of the reviews we’ve received from customers, the fact that so many recommend us, rate us as excellent and give us five stars and our high rating of 4.5/5. We believe this demonstrates as to why you should shop with us and also what you can expect.

Robert Clarke, 16th February 2024
Managed to secure a mirror that seemed to be out of stock everywhere I tried …. 2 previous companies said it was in stock paid my money then only to be told out of stock ! Picked up the mirror from...
Trusted Customer, 4th April 2025
Professional, friendly and quick response with positive solution.
Trusted Customer, 1st April 2025
Very professional service
Trusted Customer, 13th February 2024
Service was good
Trusted Customer, 1st April 2025
Excellent service. Beautiful product
Graham Parker, 11th February 2024
Excellant follow up from Customer Service Team when one of the orders was out of stock.
Trusted Customer, 29th March 2025
Had been on the hunt for bathroom taps for some time when I came across this company. Website was easy to navigate with lots of information on the products which helped me make informed decisions. Cal...
Trusted Customer, 9th February 2024
Delivered the package in a very promptly.
Trusted Customer, 29th March 2025
The service we received was exceptional. They didn't have the shower we ordered in stock and rang us shortly after we ordered to speak to us and come up with a resolution which we were extremely happy...
Danielle Brockman, 5th February 2024
Sanctuary's team is superb - they are incredibly quick to help on the phone and provide honest recommendations about which products will go best with varying brands/bathroom needs. Highly recommend.
Trusted Customer, 27th March 2025
Prompt and friendly service and a good price
Joseph Morrison, 4th February 2024
I ordered the towel rail on a Sunday, and it was delivered on Thursday. The towel rail was exactly what I wanted for my bathroom.

Leaving a Positive Review

If you have a positive experience, we would love it if you went to our Feefo or Google page and left a review, or recommend us on Facebook, to share with other customers. It’s also great to be able to pass on excellent feedback to our staff members for doing a fab job, and for going above and beyond for customers.

We’d hope you wouldn’t but if you do…

We appreciate that from time to time, things may not always go to plan for whatever reason. That is why, if you have an issue, we would love the opportunity to rectify it, speak to you personally to explain any issues, both within and outside of our control, and work with you to find a solution that would make your experience better and to a positive conclusion. We can also support you on your behalf to try and find resolutions with the manufacturers and brands we work with if there is a specific product issue after purchasing/delivery.

Alternatively, if you would like to provide general feedback on any aspect of your experience with us from our products, website, or service, then we would be delighted to hear from you. Ultimately, we want to do everything we can to improve the experience of buying from us better for both yourself, and other customers.

Responding to you

We will always take time to read every review, email and piece of feedback we get and respond personally on the platform or via other methods if there’s a chance we can thank you or help in any way. Please be assured that all comments do not go unnoticed.

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