Excellent Service

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Sanctuary Bathrooms Reviews & Testimonials

We always want our customers to have a fantastic and positive experience with Sanctuary Bathrooms. That is why we also want to be open, transparent and honest with our customers. This page, therefore, provides an updating page of all our reviews left by customers in the past that you can read, look through and note from Feefo.

We’re extremely proud of the reviews we’ve received from customers, the fact that so many recommend us, rate us as excellent and give us five stars and our high rating of 4.5/5. We believe this demonstrates as to why you should shop with us and also what you can expect.

Trusted Customer, 24th April 2025
Item was perfect as described, arrived earlier than stated and good comms.
Trusted Customer, 5th March 2024
Good, prompt service that kept us informed throughout the transaction.
Trusted Customer, 20th April 2025
Great service. Product arrived super quick.
Sarah Thomson, 4th March 2024
Attentive service, fast delivery
Fitim Kaloci, 16th April 2025
Good timing for delivery. Good quality
Trusted Customer, 4th March 2024
We had a last minute problem with another supplier which meant we needed this bundle of shower kit as quickly as possible. Sanctuary were very helpful on the phone, we then ordered online and everythi...
Peter Farmer, 14th April 2025
Good quality product descriptions, drawings and images. Product received very promptly and the quality is excellent. Sanctuary were the only suppliers I could find online that provided this critical a...
Trusted Customer, 3rd March 2024
Prompt despatch and delivery of shallow bath trap, just what I needed. many thanks.
Esther, 13th April 2025
Fast and accurate!
Mark Coppin, 2nd March 2024
The Sanctuary Bathrooms site was easy to navigate and prices competitive. Ordering and dispatch was quick and efficient. Email messages regularly advised of order progress status. When the products we...
John Smith, 13th April 2025
Good price and quick delivery, excellent service when I needed information on the product to confirm it was correct item for my application. Thoroughly recommend Sanctuary Bathrooms.
DC, 2nd March 2024
We ordered the goods it arrived on time & In good condition.

Leaving a Positive Review

If you have a positive experience, we would love it if you went to our Feefo or Google page and left a review, or recommend us on Facebook, to share with other customers. It’s also great to be able to pass on excellent feedback to our staff members for doing a fab job, and for going above and beyond for customers.

We’d hope you wouldn’t but if you do…

We appreciate that from time to time, things may not always go to plan for whatever reason. That is why, if you have an issue, we would love the opportunity to rectify it, speak to you personally to explain any issues, both within and outside of our control, and work with you to find a solution that would make your experience better and to a positive conclusion. We can also support you on your behalf to try and find resolutions with the manufacturers and brands we work with if there is a specific product issue after purchasing/delivery.

Alternatively, if you would like to provide general feedback on any aspect of your experience with us from our products, website, or service, then we would be delighted to hear from you. Ultimately, we want to do everything we can to improve the experience of buying from us better for both yourself, and other customers.

Responding to you

We will always take time to read every review, email and piece of feedback we get and respond personally on the platform or via other methods if there’s a chance we can thank you or help in any way. Please be assured that all comments do not go unnoticed.

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