Excellent Service

FREE DELIVERY OVER £500.00

Sanctuary Bathrooms Reviews & Testimonials

We always want our customers to have a fantastic and positive experience with Sanctuary Bathrooms. That is why we also want to be open, transparent and honest with our customers. This page, therefore, provides an updating page of all our reviews left by customers in the past that you can read, look through and note from Feefo.

We’re extremely proud of the reviews we’ve received from customers, the fact that so many recommend us, rate us as excellent and give us five stars and our high rating of 4.5/5. We believe this demonstrates as to why you should shop with us and also what you can expect.

Nicholas Davis, 3rd December 2025
Very efficient. Able to modify our order (was our omission) and still keep the order whole. Slight delay but kept us informed so no hold-ups for the installer.
Trusted Customer, 29th November 2025
Delivery was a little longer than expected and 6.30am was a early for us. However, the driver was polite and helpful.
Trusted Customer, 28th November 2025
Excellent Service and Communication Delivery in the morning as requested Product packaged well. Arrived intact.
Crawf, 28th November 2025
Good service, easy intuitive web site, easy ordering, quick delivery
Trusted Customer, 23rd November 2025
Everything was done quickly and without fuss. Bath arrived on time and in excellent condition.
Trusted Customer, 22nd November 2025
delivered promptly
John Carr, 22nd November 2025
Item was exactly as described. And in the week of 'Black Friday Deals', I paid £100 less for the shower enclosure from Sanctuary, than the price for the same enclosure offered by Drench. Notificatio...
Lesley Dovey, 22nd November 2025
Excellent
Trusted Customer, 22nd November 2025
Lovely quality
Cathy Nikitits, 22nd November 2025
Lovely product, easy to order, great price and quick delivery. I have only had the use of the mirror for a week so can't comment long term but all good so far. I would highly recommend this company...
JB, 22nd November 2025
Excellent service
Trusted Customer, 6th November 2025
Arrived well boxed, No issues

Leaving a Positive Review

If you have a positive experience, we would love it if you went to our Feefo or Google page and left a review, or recommend us on Facebook, to share with other customers. It’s also great to be able to pass on excellent feedback to our staff members for doing a fab job, and for going above and beyond for customers.

We’d hope you wouldn’t but if you do…

We appreciate that from time to time, things may not always go to plan for whatever reason. That is why, if you have an issue, we would love the opportunity to rectify it, speak to you personally to explain any issues, both within and outside of our control, and work with you to find a solution that would make your experience better and to a positive conclusion. We can also support you on your behalf to try and find resolutions with the manufacturers and brands we work with if there is a specific product issue after purchasing/delivery.

Alternatively, if you would like to provide general feedback on any aspect of your experience with us from our products, website, or service, then we would be delighted to hear from you. Ultimately, we want to do everything we can to improve the experience of buying from us better for both yourself, and other customers.

Responding to you

We will always take time to read every review, email and piece of feedback we get and respond personally on the platform or via other methods if there’s a chance we can thank you or help in any way. Please be assured that all comments do not go unnoticed.

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