Excellent Service

FREE DELIVERY OVER £500.00

Sanctuary Bathrooms Reviews & Testimonials

We always want our customers to have a fantastic and positive experience with Sanctuary Bathrooms. That is why we also want to be open, transparent and honest with our customers. This page, therefore, provides an updating page of all our reviews left by customers in the past that you can read, look through and note from Feefo.

We’re extremely proud of the reviews we’ve received from customers, the fact that so many recommend us, rate us as excellent and give us five stars and our high rating of 4.5/5. We believe this demonstrates as to why you should shop with us and also what you can expect.

Trusted Customer, 23rd October 2025
Service was excellent. I inadvertently ordered the wrong item and had to return it, then order the correct part. Communication was friendly, timely and accurate.
Neil Wright, 23rd October 2025
Quick service, great price, DPD delivery. The taps were packaged really well and look great. Thanks.
Trusted Customer, 23rd October 2025
Excellent service. I rang with a query before I placed my order and got a swift and clear response. Delivery came on the day I had specified and communication on the time of the delivery was excellent...
Brett Shorter, 23rd October 2025
The service was responsive, arrived the Tuesday after ordering Saturday. Good communication from Sanctuary. Would recommend
Trusted Customer, 22nd October 2025
They had the items I wanted at the best price. Delivery was prompt and reasonably priced would highly recommend.
Trusted Customer, 22nd October 2025
Excellent prices for quality products. I love the art deco look with polished nickel finish ....a very plale gold colour.
Trusted Customer, 22nd October 2025
lovely mirror - a joy to look at in my new bathroom
Trusted Customer, 22nd October 2025
SEAMLESS FROM ORDERING ONLINE TO CALLING TO CHANGE ONE OF MY ITEMS. GOOD PRICE FAST DELIVERY.
Trusted Customer, 20th October 2025
Customer service was very helpful with ordering online and the products we have received are quality products.
Trusted Customer, 19th October 2025
Item as presented and great quality item.
Trusted Customer, 15th October 2025
The Tavistock Loft was installed by the plumber only y'day, so I can not comment on its function yet, but it looks good. Delivery was on time and it arrived well packed. I had a small query which was ...
Trusted Customer, 15th October 2025
Lovely looking item of very good quality, very modern with good size packing drawers, looks very classy

Leaving a Positive Review

If you have a positive experience, we would love it if you went to our Feefo or Google page and left a review, or recommend us on Facebook, to share with other customers. It’s also great to be able to pass on excellent feedback to our staff members for doing a fab job, and for going above and beyond for customers.

We’d hope you wouldn’t but if you do…

We appreciate that from time to time, things may not always go to plan for whatever reason. That is why, if you have an issue, we would love the opportunity to rectify it, speak to you personally to explain any issues, both within and outside of our control, and work with you to find a solution that would make your experience better and to a positive conclusion. We can also support you on your behalf to try and find resolutions with the manufacturers and brands we work with if there is a specific product issue after purchasing/delivery.

Alternatively, if you would like to provide general feedback on any aspect of your experience with us from our products, website, or service, then we would be delighted to hear from you. Ultimately, we want to do everything we can to improve the experience of buying from us better for both yourself, and other customers.

Responding to you

We will always take time to read every review, email and piece of feedback we get and respond personally on the platform or via other methods if there’s a chance we can thank you or help in any way. Please be assured that all comments do not go unnoticed.

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