Sanctuary Bathrooms Reviews & Testimonials

We always want our customers to have a fantastic and positive experience with Sanctuary Bathrooms. That is why we also want to be open, transparent and honest with our customers. This page, therefore, provides an updating page of all our reviews left by customers in the past that you can read, look through and note from Trustpilot.

We’re extremely proud of the reviews we’ve received from customers, the fact that so many recommend us, rate us as excellent and give us five stars and our high rating of 4.6/5. We believe this demonstrates as to why you should shop with us and also what you can expect.

Verified

SMartin, 5 months ago

Delivery prompt and courteous

Delivery prompt and courteous; High quality products with helpful experienced drivers. Would highly recommend.

Verified

Claire, 5 months ago

Speedy delivery, nice products

Speedy delivery, products seem good for the price.

Verified

Rich W, 5 months ago

Super Sanctuary!

Aside the quality products on offer at competitive prices, the Sanctuary team were very understanding of my specific need and kindly held my order until we were ready to recieve and install. This was ...

Verified

A Bird, 5 months ago

Taps arrived promptly

Taps arrived promptly, email updates received and quality better than expected. Excellent experience would definitely buy from them again.

Verified

Carolyn Buckle, 5 months ago

Very satisfactory service

Arrived well packaged in good time although slightly more than the advertised 3-5 days. Very satisfied overall.

Verified

Mr Peter Finch, 5 months ago

New Shower

Really Excellent Quality Shower Tray and Screen at Excellent Price, Great Delivery by Logistixs Company. Cannot Recommend More Highly and Would Not Hestate to Use Again

Verified

Mur, 5 months ago

Very accommodative and positive people..

Verified

Richard Smith, 5 months ago

Product as described

Product as described, delivered on time.

Verified

Gemma Martin, 5 months ago

Great customer service

Realised I'd ordered incorrect shower screen, customer service was extremely helpful and amended the order and sent new one out which arrived next day. Other items arrived quickly and well packaged. W...

Verified

Lucy Glitters, 5 months ago

First class product and service

Great comms, competitive pricing and everything arrived on time and very well packaged to avoid damage in transit. I've already placed another order. If it goes as well as this one, I'll be thrilled. ...

Verified

Jayne, 5 months ago

Great service from start to finish

Great service from start to finish. Speedy delivery and lovely product.

Verified

Sarah L-Bell, 5 months ago

Great Service prompt delivery would use…

Great Service prompt delivery would use this company again without hesitation

2
3
4

Leaving a Positive Review

If you have a positive experience, we would love it if you went to our Trustpilot or Google page and left a review, or recommend us on Facebook, to share with other customers. It’s also great to be able to pass on excellent feedback to our staff members for doing a fab job, and for going above and beyond for customers.

We’d hope you wouldn’t but if you do…

We appreciate that from time to time, things may not always go to plan for whatever reason. That is why, if you have an issue, we would love the opportunity to rectify it, speak to you personally to explain any issues, both within and outside of our control, and work with you to find a solution that would make your experience better and to a positive conclusion. We can also support you on your behalf to try and find resolutions with the manufacturers and brands we work with if there is a specific product issue after purchasing/delivery.

Alternatively, if you would like to provide general feedback on any aspect of your experience with us from our products, website, or service, then we would be delighted to hear from you. Ultimately, we want to do everything we can to improve the experience of buying from us better for both yourself, and other customers.

Responding to you

We will always take time to read every review, email and piece of feedback we get and respond personally on the platform or via other methods if there’s a chance we can thank you or help in any way. Please be assured that all comments do not go unnoticed.

Contact us

Our Contact Us page
Call us on 01132 44 44 00
E-mail us at info@sanctuary-bathrooms.co.uk,
Live Chat service (click the green speech bubble in the bottom right-hand corner)
Social Media channels