Sanctuary Bathrooms Reviews & Testimonials

We always want our customers to have a fantastic and positive experience with Sanctuary Bathrooms. That is why we also want to be open, transparent and honest with our customers. This page, therefore, provides an updating page of all our reviews left by customers in the past that you can read, look through and note from Feefo.

We’re extremely proud of the reviews we’ve received from customers, the fact that so many recommend us, rate us as excellent and give us five stars and our high rating of 4.5/5. We believe this demonstrates as to why you should shop with us and also what you can expect.

Trusted Customer, 29th July 2025

Very quick lead times & good communication throughout the delivery process.

J R, 29th July 2025

Easy to place my order, continuous information on the delivery status. Item delivered on time and in good condition. Would recommend this company without hesitation.

STACEY, 29th July 2025

Very quick delivery. My usually supplier was out of stock and the price at Sanctuary’s was competitive

Trusted Customer, 28th July 2025

Very helpful conversation on the phone prior to order. Everything arrived in good order when they said it would.

Trusted Customer, 25th July 2025

Super fast delivery

FJ, 24th July 2025

Good communication, competitive prices and fast, efficient delivery

Trusted Customer, 23rd July 2025

Super fast delivery and everything was as described

Trusted Customer, 22nd July 2025

Easy to order, arrived quickly and replacement part better quality than original.

Trusted Customer, 21st July 2025

Paul in showroom was really helpful and accommodating

Susan Ebsworth, 14th July 2025

Excellent product and quality service

Trusted Customer, 14th July 2025

Incredible service from these guys. Very knowledgeable about the products and made great suggestions for fitting and layout. Very speedy and friendly delivery too. We will definitley be using them aga...

Martin Hams, 13th July 2025

Straight forward faultless transaction - easy pick up at warehouse after visit to showroom/office to collect paperwork

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Leaving a Positive Review

If you have a positive experience, we would love it if you went to our Feefo or Google page and left a review, or recommend us on Facebook, to share with other customers. It’s also great to be able to pass on excellent feedback to our staff members for doing a fab job, and for going above and beyond for customers.

We’d hope you wouldn’t but if you do…

We appreciate that from time to time, things may not always go to plan for whatever reason. That is why, if you have an issue, we would love the opportunity to rectify it, speak to you personally to explain any issues, both within and outside of our control, and work with you to find a solution that would make your experience better and to a positive conclusion. We can also support you on your behalf to try and find resolutions with the manufacturers and brands we work with if there is a specific product issue after purchasing/delivery.

Alternatively, if you would like to provide general feedback on any aspect of your experience with us from our products, website, or service, then we would be delighted to hear from you. Ultimately, we want to do everything we can to improve the experience of buying from us better for both yourself, and other customers.

Responding to you

We will always take time to read every review, email and piece of feedback we get and respond personally on the platform or via other methods if there’s a chance we can thank you or help in any way. Please be assured that all comments do not go unnoticed.

Contact us

Our Contact Us page
Call us on 01132 44 44 00
E-mail us at info@sanctuary-bathrooms.co.uk,
Live Chat service (click the green speech bubble in the bottom right-hand corner)
Social Media channels