Excellent Service

FREE DELIVERY OVER £500.00

Sanctuary Bathrooms Reviews & Testimonials

We always want our customers to have a fantastic and positive experience with Sanctuary Bathrooms. That is why we also want to be open, transparent and honest with our customers. This page, therefore, provides an updating page of all our reviews left by customers in the past that you can read, look through and note from Feefo.

We’re extremely proud of the reviews we’ve received from customers, the fact that so many recommend us, rate us as excellent and give us five stars and our high rating of 4.5/5. We believe this demonstrates as to why you should shop with us and also what you can expect.

Patrick Savage, 21st August 2025
Excellent speedy service
Trusted Customer, 21st August 2025
Excellent service - fast and efficient delivery.
Trusted Customer, 21st August 2025
Great service, beautiful item. Arrived on time as it was scheduled. Undamaged! I am very pleased with my purchase . Definitely I ll use Sanctuary Bathrooms again in the future.
Trusted Customer, 21st August 2025
It was quick to deliver. And it was the cheapest product that I was looking for, compared to other sites
Stewart Woodruff, 7th August 2025
Quick and efficient
Trusted Customer, 5th August 2025
Easy to navigate website and order what I needed. Dispatch and delivery updates prompt and accurate. Very expensive but worth every penny, I would recommend highly.
Trusted Customer, 5th August 2025
Efficient service…. Quick delivery…and they have a phone number which connects to a person .. yay!
David Orr, 3rd August 2025
Good. But the enclosed package of fittings, was two screws too few; meaning the towel rail was somewhat insecure. Two shaky; four would be best.
Trusted Customer, 2nd August 2025
Good service. Straight forward to order up item and delivered quickly. Well priced too compared to other sites for same item.
Trusted Customer, 2nd August 2025
Great service and great quality
HARVEY Whitehouse, 31st July 2025
Great service and an excellent product
Andy Devine, 31st July 2025
Sanctuary Bathrooms always go that extra mile. Having done a complete house refurbishment using Sanctuary when I wanted one extra piece for a property in Spain, I knew who to go to. Rather leaving it ...

Leaving a Positive Review

If you have a positive experience, we would love it if you went to our Feefo or Google page and left a review, or recommend us on Facebook, to share with other customers. It’s also great to be able to pass on excellent feedback to our staff members for doing a fab job, and for going above and beyond for customers.

We’d hope you wouldn’t but if you do…

We appreciate that from time to time, things may not always go to plan for whatever reason. That is why, if you have an issue, we would love the opportunity to rectify it, speak to you personally to explain any issues, both within and outside of our control, and work with you to find a solution that would make your experience better and to a positive conclusion. We can also support you on your behalf to try and find resolutions with the manufacturers and brands we work with if there is a specific product issue after purchasing/delivery.

Alternatively, if you would like to provide general feedback on any aspect of your experience with us from our products, website, or service, then we would be delighted to hear from you. Ultimately, we want to do everything we can to improve the experience of buying from us better for both yourself, and other customers.

Responding to you

We will always take time to read every review, email and piece of feedback we get and respond personally on the platform or via other methods if there’s a chance we can thank you or help in any way. Please be assured that all comments do not go unnoticed.

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