Excellent Service

FREE DELIVERY OVER £500.00

Sanctuary Bathrooms Reviews & Testimonials

We always want our customers to have a fantastic and positive experience with Sanctuary Bathrooms. That is why we also want to be open, transparent and honest with our customers. This page, therefore, provides an updating page of all our reviews left by customers in the past that you can read, look through and note from Feefo.

We’re extremely proud of the reviews we’ve received from customers, the fact that so many recommend us, rate us as excellent and give us five stars and our high rating of 4.5/5. We believe this demonstrates as to why you should shop with us and also what you can expect.

C.McAllen, 16th December 2024
We had to order a job for one of our projects, I found it on Sanctuary Bathrooms at a very good rate with quick delivery! Very happy with the whole experience.
Trusted Customer, 18th December 2024
As is normal, service, and communications after purchase, was exemplary. Item was despatched quickly and very well packed. An example many other retailers should follow...
James Kyte, 15th December 2024
Best price online and super fast delivery in 2 days from ordering .
Gary Clark, 14th December 2024
On time great service
Katie Arengo-Jones, 14th December 2024
Great service all round
Lynn, 14th December 2024
Great online shopping experience ... easy to find the item, easy to order & pay. Item was delivered as expected & I was kept informed. Now it's fitted and in place I can say it's really good quality...
Trusted Customer, 12th December 2024
easy to fit very slimline for a tight spot
Daniela B.H., 12th December 2024
The items arrived a few days later than expected, but after I enquired the customer service was very helpful and investigated the reason for the delay.
Trusted Customer, 12th December 2024
Delivery was a bit slow
Debbie O?B, 11th December 2024
Changed my mind on a order. This was no problem, they handled the exchange for me. Great service.
Trusted Customer, 11th December 2024
Great service would highly recommend
Lynn, 10th December 2024
Great service from Sanctuary Bathrooms. Delivery was quick and I was updated regularly. A wide range of products at very competitive prices.

Leaving a Positive Review

If you have a positive experience, we would love it if you went to our Feefo or Google page and left a review, or recommend us on Facebook, to share with other customers. It’s also great to be able to pass on excellent feedback to our staff members for doing a fab job, and for going above and beyond for customers.

We’d hope you wouldn’t but if you do…

We appreciate that from time to time, things may not always go to plan for whatever reason. That is why, if you have an issue, we would love the opportunity to rectify it, speak to you personally to explain any issues, both within and outside of our control, and work with you to find a solution that would make your experience better and to a positive conclusion. We can also support you on your behalf to try and find resolutions with the manufacturers and brands we work with if there is a specific product issue after purchasing/delivery.

Alternatively, if you would like to provide general feedback on any aspect of your experience with us from our products, website, or service, then we would be delighted to hear from you. Ultimately, we want to do everything we can to improve the experience of buying from us better for both yourself, and other customers.

Responding to you

We will always take time to read every review, email and piece of feedback we get and respond personally on the platform or via other methods if there’s a chance we can thank you or help in any way. Please be assured that all comments do not go unnoticed.

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