Excellent Service

FREE DELIVERY OVER £500.00

Sanctuary Bathrooms Reviews & Testimonials

We always want our customers to have a fantastic and positive experience with Sanctuary Bathrooms. That is why we also want to be open, transparent and honest with our customers. This page, therefore, provides an updating page of all our reviews left by customers in the past that you can read, look through and note from Feefo.

We’re extremely proud of the reviews we’ve received from customers, the fact that so many recommend us, rate us as excellent and give us five stars and our high rating of 4.5/5. We believe this demonstrates as to why you should shop with us and also what you can expect.

Ian Hudson, 26th May 2025
Speedy dispatch, order arrived in 3 days.
Magdalena Lesiecka, 27th March 2024
Very reliable company, our products arrived well packacked and on time. Also when it appeared that we will no longer need a specific type of basin waste, there was no problem for them to exchange it t...
Trusted Customer, 9th May 2025
Easy ordering, kept up to date with the order progress and a quick delivery. The products received were as described on the website and whilst they haven't been fitted as yet, they look great and of ...
Trusted Customer, 26th March 2024
Everything as promised, good service at a good price
Trusted Customer, 8th May 2025
before ordering i spoke to a gentleman about this order, he was very helpful. I ordered the unit that day. I am extremely pleased with the unit and it looks lovely in my bathroom. So thank you Sanct...
Trusted Customer, 26th March 2024
Great service
Trusted Customer, 7th May 2025
Great customer service
Trusted Customer, 25th March 2024
Always a go-to for bathroom stuff, I like the Sanctuary website and the seervice seems great.
Trusted Customer, 28th April 2025
Excellent service and above and beyond!
Carey Taylor, 25th March 2024
Good product and fast delivery
Ian Hudson, 28th April 2025
Great prices, swift dispatch.
Andrew Ryder, 24th March 2024
Quick and easy

Leaving a Positive Review

If you have a positive experience, we would love it if you went to our Feefo or Google page and left a review, or recommend us on Facebook, to share with other customers. It’s also great to be able to pass on excellent feedback to our staff members for doing a fab job, and for going above and beyond for customers.

We’d hope you wouldn’t but if you do…

We appreciate that from time to time, things may not always go to plan for whatever reason. That is why, if you have an issue, we would love the opportunity to rectify it, speak to you personally to explain any issues, both within and outside of our control, and work with you to find a solution that would make your experience better and to a positive conclusion. We can also support you on your behalf to try and find resolutions with the manufacturers and brands we work with if there is a specific product issue after purchasing/delivery.

Alternatively, if you would like to provide general feedback on any aspect of your experience with us from our products, website, or service, then we would be delighted to hear from you. Ultimately, we want to do everything we can to improve the experience of buying from us better for both yourself, and other customers.

Responding to you

We will always take time to read every review, email and piece of feedback we get and respond personally on the platform or via other methods if there’s a chance we can thank you or help in any way. Please be assured that all comments do not go unnoticed.

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