Excellent Service

FREE DELIVERY OVER £500.00

Sanctuary Bathrooms Reviews & Testimonials

We always want our customers to have a fantastic and positive experience with Sanctuary Bathrooms. That is why we also want to be open, transparent and honest with our customers. This page, therefore, provides an updating page of all our reviews left by customers in the past that you can read, look through and note from Feefo.

We’re extremely proud of the reviews we’ve received from customers, the fact that so many recommend us, rate us as excellent and give us five stars and our high rating of 4.5/5. We believe this demonstrates as to why you should shop with us and also what you can expect.

Trusted Customer, 11th April 2024
Easy and quick
Brian Evans, 3rd June 2025
Top quality bathroom accessories, very well made, absolutely perfect… The service from Sanctuary Bathrooms was excellent, I would highly recommend them which in today’s current market is quite rar...
Trusted Customer, 29th May 2025
Our order arrived very quickly, faster than the original delivery estimate. Great service, thank you!
Trusted Customer, 10th April 2024
Excellent service and accurate stock levels shown on website
Trusted Customer, 10th December 2024
Excellent personal service, keeping in touch every step of the way.
Eileen Gibbons, 26th May 2025
Excellent service and delivery
Lisa Stanley The Legion Management Co, 9th April 2024
Very good all round, order processed quickly, the product was very competitively priced, order was despatched quickly and I was able to track the progress throughout. I would use Sanctuary Bathrooms a...
Gordon King, 19th May 2025
Great price. Well packaged. Delivery took a little while.
Kelly Jackson, 18th May 2025
Loved our seat. Better than expected. Looks perfect 👌🏼
Phil, 30th March 2024
Order arrived on time.
Trusted Customer, 20th May 2025
Great at communication and delivery - slight hitch when we had to return an item as given incorrect information regarding ability to exchange for larger size. This was rectified to our satisfaction by...
Trusted Customer, 27th March 2024
Very easy purchase and delivery. We got a phone call explaining the delivery was going to be delayed a day.

Leaving a Positive Review

If you have a positive experience, we would love it if you went to our Feefo or Google page and left a review, or recommend us on Facebook, to share with other customers. It’s also great to be able to pass on excellent feedback to our staff members for doing a fab job, and for going above and beyond for customers.

We’d hope you wouldn’t but if you do…

We appreciate that from time to time, things may not always go to plan for whatever reason. That is why, if you have an issue, we would love the opportunity to rectify it, speak to you personally to explain any issues, both within and outside of our control, and work with you to find a solution that would make your experience better and to a positive conclusion. We can also support you on your behalf to try and find resolutions with the manufacturers and brands we work with if there is a specific product issue after purchasing/delivery.

Alternatively, if you would like to provide general feedback on any aspect of your experience with us from our products, website, or service, then we would be delighted to hear from you. Ultimately, we want to do everything we can to improve the experience of buying from us better for both yourself, and other customers.

Responding to you

We will always take time to read every review, email and piece of feedback we get and respond personally on the platform or via other methods if there’s a chance we can thank you or help in any way. Please be assured that all comments do not go unnoticed.

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