Excellent Service

FREE DELIVERY OVER £500.00

Sanctuary Bathrooms Reviews & Testimonials

We always want our customers to have a fantastic and positive experience with Sanctuary Bathrooms. That is why we also want to be open, transparent and honest with our customers. This page, therefore, provides an updating page of all our reviews left by customers in the past that you can read, look through and note from Feefo.

We’re extremely proud of the reviews we’ve received from customers, the fact that so many recommend us, rate us as excellent and give us five stars and our high rating of 4.5/5. We believe this demonstrates as to why you should shop with us and also what you can expect.

Kat Goddard, 7th July 2025
Lovely products at a great price point.
Kim Charron, 28th April 2024
Unfortunately, this person decided not to leave any comments.
Trusted Customer, 7th July 2025
Excellent service. Easy ordering system and faultless delivery with friendly and courteous 2 man team. Would reccomend.
SR, 27th April 2024
Excellent service. Very prompt and packaging very sound. Toilet arrived in sparkling condition. The toilet seat when the box was opened by the plumber had no hinge fittings which has caused a bit of ...
Wayne Sandford, 7th July 2025
Great products, prices and service, will defiantly use again, only improvement I could suggest would be quicker delivery but that is me trying to offer something 100% not a negative.
Lucy Redman, 24th April 2024
Great customer service. Excellent communication and swift delivery.
Trusted Customer, 24th April 2024
Great. Good communication throughout
Christine Croft, 7th July 2025
Very easy to order and the quality of the item was excellent. Easy to fit and very sturdy. The robe hook is very substantial.
Trusted Customer, 23rd April 2024
Very good service, good range of products delivered quickly.
Trusted Customer, 7th July 2025
Very good, prompt service.
Graham Booth, 20th April 2024
Unfortunately, this person decided not to leave any comments.
Mary Cooper, 7th July 2025
Fast and efficient

Leaving a Positive Review

If you have a positive experience, we would love it if you went to our Feefo or Google page and left a review, or recommend us on Facebook, to share with other customers. It’s also great to be able to pass on excellent feedback to our staff members for doing a fab job, and for going above and beyond for customers.

We’d hope you wouldn’t but if you do…

We appreciate that from time to time, things may not always go to plan for whatever reason. That is why, if you have an issue, we would love the opportunity to rectify it, speak to you personally to explain any issues, both within and outside of our control, and work with you to find a solution that would make your experience better and to a positive conclusion. We can also support you on your behalf to try and find resolutions with the manufacturers and brands we work with if there is a specific product issue after purchasing/delivery.

Alternatively, if you would like to provide general feedback on any aspect of your experience with us from our products, website, or service, then we would be delighted to hear from you. Ultimately, we want to do everything we can to improve the experience of buying from us better for both yourself, and other customers.

Responding to you

We will always take time to read every review, email and piece of feedback we get and respond personally on the platform or via other methods if there’s a chance we can thank you or help in any way. Please be assured that all comments do not go unnoticed.

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