Excellent Service

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Sanctuary Bathrooms Reviews & Testimonials

We always want our customers to have a fantastic and positive experience with Sanctuary Bathrooms. That is why we also want to be open, transparent and honest with our customers. This page, therefore, provides an updating page of all our reviews left by customers in the past that you can read, look through and note from Feefo.

We’re extremely proud of the reviews we’ve received from customers, the fact that so many recommend us, rate us as excellent and give us five stars and our high rating of 4.5/5. We believe this demonstrates as to why you should shop with us and also what you can expect.

Daniel Hughes, 2nd July 2024
Prompt efficient service.
Trusted Customer, 1st July 2024
They were good. Quick to resolve issue with damaged items and easy to deal with. We had a damaged bath that was replaced within a day and damaged handles that were also replaced quickly. Nice company ...
Trusted Customer, 28th June 2024
Vey good - prompt, efficient - no problems.
Dafydd Ellis, 27th June 2024
Unfortunately, this person decided not to leave any comments.
Janice Fox, 23rd June 2024
Unfortunately, this person decided not to leave any comments.
Nicola, 20th June 2024
Unfortunately, this person decided not to leave any comments.
Trusted Customer, 10th June 2024
Unfortunately, this person decided not to leave any comments.
Francis Kingsbury, 11th July 2025
Great product, fast delivery. Highly recommended.
Philip Aristidou, 8th June 2024
Unfortunately, this person decided not to leave any comments.
Trusted Customer, 18th July 2025
The service was very good. No issues. Quite straight forward to order the product.
Trusted Customer, 6th June 2024
Very friendly customer service
Trusted Customer, 8th July 2025
Good choice, good price, speedy delivery

Leaving a Positive Review

If you have a positive experience, we would love it if you went to our Feefo or Google page and left a review, or recommend us on Facebook, to share with other customers. It’s also great to be able to pass on excellent feedback to our staff members for doing a fab job, and for going above and beyond for customers.

We’d hope you wouldn’t but if you do…

We appreciate that from time to time, things may not always go to plan for whatever reason. That is why, if you have an issue, we would love the opportunity to rectify it, speak to you personally to explain any issues, both within and outside of our control, and work with you to find a solution that would make your experience better and to a positive conclusion. We can also support you on your behalf to try and find resolutions with the manufacturers and brands we work with if there is a specific product issue after purchasing/delivery.

Alternatively, if you would like to provide general feedback on any aspect of your experience with us from our products, website, or service, then we would be delighted to hear from you. Ultimately, we want to do everything we can to improve the experience of buying from us better for both yourself, and other customers.

Responding to you

We will always take time to read every review, email and piece of feedback we get and respond personally on the platform or via other methods if there’s a chance we can thank you or help in any way. Please be assured that all comments do not go unnoticed.

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