Excellent Service

FREE DELIVERY OVER £500.00

Sanctuary Bathrooms Reviews & Testimonials

We always want our customers to have a fantastic and positive experience with Sanctuary Bathrooms. That is why we also want to be open, transparent and honest with our customers. This page, therefore, provides an updating page of all our reviews left by customers in the past that you can read, look through and note from Feefo.

We’re extremely proud of the reviews we’ve received from customers, the fact that so many recommend us, rate us as excellent and give us five stars and our high rating of 4.5/5. We believe this demonstrates as to why you should shop with us and also what you can expect.

Trusted Customer, 6th November 2024
Great service keeping me updated on delivery
Trusted Customer, 6th November 2024
Superb! Helpful, professional, organised with an excellent delivery service. I would definitely use them again!
Trusted Customer, 4th November 2024
service was good. Could have done with a bit more info on when it was going to arrive.
Jason Powell, 3rd November 2024
Excellent value and brilliant communication
Trusted Customer, 1st November 2024
Excellent service, delivered quickly and the product exactly as advertised
Sam Oakes, 1st November 2024
Unfortunately, this person decided not to leave any comments.
Elizabeth Clark, 29th October 2024
The bath is brilliant. I did have to ring the deliveries department to find out when it was being delivered, but the information received was good and the delivery of the bath was exactly as stated.
Trusted Customer, 27th October 2024
Prompt , v helpful when called them
Trusted Customer, 25th October 2024
They were easy to contact when I had a problem and delivery was excellent.
Austen, 25th October 2024
Well priced and local to me in Leeds. Chose to collect from their warehouse after ordering online to save delivery costs. Received an email a few days later to say it was ready for collection.
Trusted Customer, 23rd October 2024
Very good.
Ian Hotham, 23rd October 2024
Was as described, prompt delivery. Excellent service.

Leaving a Positive Review

If you have a positive experience, we would love it if you went to our Feefo or Google page and left a review, or recommend us on Facebook, to share with other customers. It’s also great to be able to pass on excellent feedback to our staff members for doing a fab job, and for going above and beyond for customers.

We’d hope you wouldn’t but if you do…

We appreciate that from time to time, things may not always go to plan for whatever reason. That is why, if you have an issue, we would love the opportunity to rectify it, speak to you personally to explain any issues, both within and outside of our control, and work with you to find a solution that would make your experience better and to a positive conclusion. We can also support you on your behalf to try and find resolutions with the manufacturers and brands we work with if there is a specific product issue after purchasing/delivery.

Alternatively, if you would like to provide general feedback on any aspect of your experience with us from our products, website, or service, then we would be delighted to hear from you. Ultimately, we want to do everything we can to improve the experience of buying from us better for both yourself, and other customers.

Responding to you

We will always take time to read every review, email and piece of feedback we get and respond personally on the platform or via other methods if there’s a chance we can thank you or help in any way. Please be assured that all comments do not go unnoticed.

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